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reservations

Booking and waiting is good, knowing what steps await you is better, we explain.

Steps

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Step 1

CREATION

Make it beautiful

Thanks to her extensive knowledge of the profession, Charlotte designs each wardrobe, selects each material, develops each cut with her designers before revealing them to you on the site!

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2nd step

THE PROTOTYPE

Thought, redesigned, improved, developed.

For a perfect cut, it takes months of work, fabrics, adjustments with our modelers, to finally launch a prototype in the right material for the season's wardrobe.

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Step 3

THE SHOOTING

Enhance what we will reserve for you.

Once the prototypes of a locker room have been validated and above all received, it's time for the shoot with our beloved ambassadors to enhance your next favorites to reserve. Every detail meticulously revealed, from every angle, different body types, so that you can project yourself online and succumb.

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Step 4

TO BOOK

12 days to book online.

The locker room is finally revealed and available to reserve, you will have 12 days to decide. Don't panic, Audrey's team is here to answer all your questions by phone, by email, online chat or even on Instagram.

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Step 5

THE MAKING

Do it right

Once all your reservations (pre-orders) have been received, Astrid, Mathilde & Virginie will take over to launch the preparation with our suppliers and manufacturers. They will provide you with precise monitoring to meet the announced deadlines. We will send you an email at each stage before your reservations reach your dressing room.

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Step 6

AT YOUR PLACE

Well done, patience rewarded.

After 2 months of waiting, your piece is at home, ready to join your wardrobe and drape you for a long time. Don't panic, exchanges and returns are possible 14 days after receipt of your order.

“After several weeks of waiting which makes the happiness even greater, I received my @misterk dress which I am completely a fan of”

@aljdg

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Audrey answers you Monday to Friday from 10 a.m. to 6 p.m. Contact her by phone, email or via the chat on our site.